Frequently Asked Questions

Everything you need to know about shopping with Shop Chunks.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our measurements for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

At Shop Chunks, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton and recycled polyester to reduce our environmental footprint.